Camp, Robert C.

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CAMP, Robert C.

CAMP, Robert C. American, b. 1935. Genres: Administration/Management. Career: Xerox Corp., began as manager for planning in logistics and distribution, worked as manager of supplies inventory control, transportation, and quality, as program manager in customer service, and as manager of business analysis for Xerox Business Services, became manager of benchmarking competency in Quality Office, U.S. Customer Operations; Best Practice Institute, Rochester, NY, principal. Also worked for Mobil Oil Co. and DuPont. Rochester Institute of Technology, adjunct professor, 1972-85. Publications: Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance, 1989; Business Process Benchmarking: Finding and Implementing Best Practices, 1994; Global Cases in Benchmarking: Best Practices from Organizations around the World, 1998. Address: Best Practice Institute, 218 Fall Creek Dr, Ithaca, NY 14850-2418, U.S.A. Online address: [email protected]

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